Let this be a warning when flying, don't complain about the in-flight movie. A couple with young kids traveling from Denver to Baltimore tried to get the United flight attendants to turn off their monitors showing a child-unfriendly movie (Alex Cross, I haven't seen it but the reviews describe graphic violence and some nudity). The attendants were not helpful and the parents persisted in complaining about their children being exposed to an inappropriate movie, although they say no voices were raised or threats uttered, but the next thing they knew the pilot diverted to Chicago (for a security threat) and police escorted the family off the plane.
After a 5 minute conversation the authorities concluded there was no security issue and the flight crew over-reacted. Meanwhile the plane left without them, so they took a later flight. The plane was late too and a lot of people missed their connections too. The parents say they have attempted to contact both United customer
service and the CEO’s office, but have heard nothing back in response. Hey United, you guys think maybe this wasn't a good idea?
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